FAQs

FREQUENTLY ASKED QUESTIONS

General

What does GlenAllachie mean?

GlenAllachie derives from Gleann Aileachaidh, an old Scottish Gaelic phrase which translates to the “Valley of the Rocks” and is pronounced “Glen-Alla-Key”. When creating our distinctive packaging, we took inspiration from this name and from the ancient carved Pictish standing stones located near the distillery.

Where is GlenAllachie?

Our distillery is situated in the heart of Speyside in the Northeast of Scotland. You can find us near Aberlour by following directions to postcode AB38 9LR.

Who is GlenAllachie’s Master Distiller?

Billy Walker is GlenAllachie’s Master Distiller, who has nearly 50 years of experience in the industry. In 2021, Walker was appointed to the Whisky Magazine’s prestigious Hall of Fame and is recognised and well-respected globally for his hands-on approach and innovative maturation philosophy.

Where can I find stockists of GlenAllachie in my area?

You can find a list of UK stockists here. For international enquiries, you can email us directly at info@glenallachie.com.

How can I find out about the latest news on The GlenAllachie?

Be among the first to hear about the latest news and releases by signing up to our newsletter here or keep in touch with us on our social media channels:

Visitor Centre

 

What are your opening hours? When can I come for a tour?

Our Summer opening hours are as follows:

Monday – Sunday 10am to 5pm.

We run our GlenAllachie Experience tours daily at 10am and 1pm, and our Premium Experience tours daily at 11:30am and 2:30pm.

Should I book an experience in advance?

We only accept bookings made in advance. All bookings must be made online here. Only ticket-holders are permitted to join our tours and experiences.

What is the difference between The GlenAllachie Experience and The Premium Experience?

Both of our tours will run in the same format, with a guided tour around our distillery followed by a tutored tasting of our exceptional whiskies. On The Premium Experience, guests will taste a selection of our more premium whiskies, including two of our distillery exclusive hand-filled bottlings.

How many spaces are available on each experience?

We currently are limiting the number of guests on each experience to 8 people from 3 households. We are following government guidlines regularly and will update our website as and when restrictions change. Please note that only paid ticket-holders are permitted to attend each experience.

I am driving – can I still do the tour?

Yes, each tour includes a complimentary keepsake bag with a miniature Glencairn glass and pre-filled samples for you to pour yourself or take home and enjoy at your leisure.

Do you offer a tasting only – no tour?

No, our tastings are only available as part of either of our tour experiences. We do not currently offer flights of drams or tastings of our products in the Distillery Shop.  

Is there car parking at the distillery?

Yes, we offer free parking for visitors on-site.

Is the distillery wheelchair accessible?

Our Visitor Centre and Distillery Shop are both accessible to wheelchair users, however access is limited in the distillery due to stairs. If you would like a tour, we are able to offer a virtual experience from the comfort of our tasting room if required. Please let us know beforehand of any specific requirements so that we can make your experience with us as enjoyable as possible. 

Can I take photographs?

You are welcome to take photographs in most areas of the distillery and in the Visitor Centre however, photography is not permitted in the still house or warehouse. Flash photography is not authorised in any areas of our distillery.

Do you ship from your distillery shop?

No, we do not offer shipping from our distillery shop. In addition, we are unable to reserve bottles over the phone or email.

Do you have any whiskies that are exclusively available in the distillery?

Yes, we offer distillery exclusive bottlings as well as hand-fill bottlings throughout the year. If you are looking for details on what is currently available, please contact the distillery via phone +44(0)1340 872547 or email visitors@glenallachie.com.

Are children allowed to come on the distillery tour?

No, unfortunately not, all participants for our tours and experiences must be 18 or over. However, children are welcome in our Visitor Centre & shop. 

Are dogs permitted?

Dogs are welcome on our distillery grounds as long as they are leashed, however they are not permitted on our distillery tours or in our shop.

Is there a café?

No, we do not have a café on-site. However, we have outdoor seating, and you are welcome to bring your own refreshments.

Didn’t find the answer you were looking for?

Don’t hesitate to get in contact with us here: https://theglenallachie.com/contact/ and we are happy to help in any way we can!