General
What does GlenAllachie mean?
GlenAllachie derives from Gleann Aileachaidh, an old Scottish Gaelic phrase which translates to the “Valley of the Rocks” and is pronounced “Glen-Alla-Key”. When creating our distinctive packaging, we took inspiration from this name and from the ancient carved Pictish standing stones located near the distillery.
Where is GlenAllachie?
Our distillery is situated in the heart of Speyside in the Northeast of Scotland. You can find us near Aberlour by following directions to postcode AB38 9LR.
Who is GlenAllachie’s Master Distiller?
Billy Walker is GlenAllachie’s Master Distiller, who has nearly 50 years of experience in the industry. In 2021, Walker was appointed to the Whisky Magazine’s prestigious Hall of Fame and is recognised and well-respected globally for his hands-on approach and innovative maturation philosophy.
Where can I find stockists of GlenAllachie in my area?
You can find a list of UK stockists here. For international enquiries, you can email us directly at info@glenallachie.com.
How can I find out about the latest news on The GlenAllachie?
Be among the first to hear about the latest news and releases by signing up to our newsletter here or keep in touch with us on our social media channels:
Visitor Centre
What are your opening hours?
Our summer opening times are April – October, Monday – Sunday 10am to 5pm.
Our winter opening times are November – March, Monday – Saturday 10am to 5pm.
When do you offer tours?
We have a variety of tours available everyday:
- The GlenAllachie Experience: 10.00, 12.45 & 15.30*
- The Premium Experience: 11.15 & 14.00*
- The Connoisseurs Tour: Thursdays at 14.00
*every day except for Thursdays
Should I book an experience in advance?
We only accept bookings made in advance. All bookings must be made online here. Only ticket-holders are permitted to join our tours and experiences.
When should I arrive for my tour?
We kindly ask visitors to arrive 10 minutes before the start of their tour and ‘check-in’ with a member of our team.
What is the difference between The GlenAllachie Experience and The Premium Experience?
Both of our tours will run in the same format, with a guided tour around our distillery followed by a tutored tasting of our exceptional whiskies. On The Premium Experience, guests will have the opportunity to see & nose a variety of casks, stored behind our stillhouse, and taste a selection of our more premium whiskies, including two of our distillery exclusive hand-filled bottlings.
I am driving – can I still do the tour?
We are committed to the promotion of responsible drinking and our Drivers’ Packs ensure all visitors can sample our whiskies when they leave and are safe to do so. Drivers will have the opportunity to nose the drams, before receiving sample bottles to decant the whiskies to enjoy later. Please let us know whilst making your booking if you are or are booking on behalf of a driver.
Do you offer a tasting only – no tour?
Yes, we have a Whisky Bar & Tasting Lounge where we offer a selection of drams, carefully curated flights and locally made soft drinks to enjoy. Our tasting bar operates on a walk-in basis, so there is no need to book.
Can I cancel or reschedule my tour?
Yes, any experiences cancelled with more than 24 hours notice will be given a full refund. Any tours cancelled with less than 24 hours notice will be offered the opportunity to reschedule, but no refund will be given unless in extenuating circumstances. To cancel or reschedule your booking, please email visitors@glenallachie.com.
Is there car parking at the distillery?
Yes, we offer free parking for visitors on-site. We are pleased to now also offer electric car charging points at a charge – please speak to a member of our team upon arrival for more information.
Is the distillery wheelchair accessible?
Our Visitor Centre, Distillery Shop and Whisky Tasting Bar are accessible to wheelchair users, however access is limited in the production area of the distillery due to stairs. If you would like a tour, we are able to offer a virtual experience from the comfort of our tasting room if required. Please let us know beforehand of any specific requirements so that we can make your experience with us as enjoyable as possible by emailing visitors@glenallachie.com.
Can I take photographs?
You are welcome to take photographs in some areas of the distillery and in the Visitor Centre however, photography is not permitted in the still house, mill room or warehouse. Flash photography is not authorised in any areas of our distillery.
Do you ship from your distillery shop?
No, we do not offer shipping from our distillery shop. In addition, we are unable to reserve bottles over the phone or email.
Do you have any whiskies that are exclusively available in the distillery?
Yes, we offer distillery exclusive bottlings as well as hand-fill bottlings throughout the year. If you are looking for details on what is currently available, please contact the distillery via phone +44(0)1340 872547 or email visitors@glenallachie.com.
Are children welcome?
All participants for our tour and tasting experiences must be 18 or over. Children under 18 are not permitted on any tours or experiences but are welcome in our Visitor Centre & shop and Tasting Bar if accompanied by an adult. Please note, children may not be left unattended.
Are dogs permitted?
Dogs are welcome on our distillery grounds and inside our Visitor Centre shop & Tasting Bar as long as they are leashed. However, they are not permitted in the production areas of our distillery. Please note, dogs cannot be left unattended.
Is there a café?
No, we do not have a café on-site. Our tasting bar does not currently serve food.
If I buy bottles in the shop, can I open them to drink outside?
Although we can understand the temptation, please refrain from opening and drinking any alcohol purchases on-site. Local laws do not permit alcohol to be consumed on our premises (out with of our tour experiences of course!).
Didn’t find the answer you were looking for?
Don’t hesitate to get in contact with us here: https://theglenallachie.com/contact/ and we are happy to help in any way we can!
